0422 3564214 contact@leads2data.com

Cancellation & Refund Policy

Effective Date: 02/02/2025

At Leads2Data, we aim to deliver high-quality digital services and customer satisfaction. This policy outlines the terms under which cancellations and refunds are processed.

1. Cancellations

  • Service-Based Subscriptions: Users may request cancellation of their subscription by emailing us at at least 3 working days before the next billing cycle.

  • Custom Projects or One-Time Services: Cancellations must be requested before the project initiation. Once work has commenced, cancellations may not be possible.

2. Refunds

We offer refunds in the following cases:

  • Duplicate Payments: Accidental duplicate charges will be fully refunded.

  • Technical Issues: If you are unable to access the service due to a system error caused from our end and the issue cannot be resolved within 5 business days, a full or partial refund will be considered.

  • Unsatisfactory Service (Eligibility-Based): Refunds on dissatisfaction are subject to review and approval by our support team and must be requested within 7 days of service delivery.

> Refunds will be processed to the original payment method within 7–10 business days once approved.

3. No Refund Conditions

  • No refunds will be issued for:

    • Service access or usage beyond the trial period (if any)

    • Customer negligence or lack of usage

    • Cancellation after service delivery or activation

4. How to Request a Refund

To request a refund, email us at with:

  • Full Name and Email ID used for purchase

  • Date and Transaction ID

  • Reason for the refund/cancellation request